Frequently Asked Questions

What can I expect if receiving services with Turtledove Home Care?

Click here to learn what to expect when receiving Turtledove Home Care services.

Are you licensed?

Yes. Turtledove Home Care is a bonded and insured fully licensed and certified provider of home care services in the state of Connecticut.We hold Connecticut Department of Consumer Protection Registration #HCA.001268.

How do you screen your home care providers?
We choose our caregivers for their experience and compassion. Each caregiver is given a thorough background check.

How do you keep families informed of your work? What if I live in a different town or state than my loved one?
We provide family members with online access to your loved one’s calendar and caregiver’s schedule and status updates from any device with internet access. This gives family members the opportunity to coordinate and schedule events with other family members and caregivers.

Is there a minimum or maximum number of hours your caregivers will provide?
We will provide a minimum of 20 hours of services a week to your loved one up to round-the-clock, live-in care.

What about holidays?
Yes, we provide services on holidays because we recognize your loved one’s needs don’t stop for holidays.

Do you provide medical services?
While our Turtledove professionals help with medication reminders and can encourage mobility, they are not medical professionals. Our supervisor oversees all care plans.

Do you accept my loved one’s insurance?
Many insurance companies will cover homecare services. Please talk with a member of our professional staff about your specific insurance coverage.

How long would it take to put services in place for my loved one?
Turtledove can have services in place for your loved one within 48 hours of your call.

Who would I contact if I am interested in working for Turtledove Home Care?
If you are an experienced and compassionate homecare provider, let’s talk! Turtledove is always looking for those special people who are committed to providing compassionate and dignified care to our clients. Click here to access our online job application.